Our Services

Prime Technology prides itself on being able to deliver cost effective and timely solutions to all of its clients, by keeping up-to-date with the latest technology and sourcing products and services from the market leaders.

Our solutions allow us to support you as much, or as little, as you want, in a style that suits your particular business. Most importantly, we want to give you peace of mind that, should there be a problem, it is fixed in a professional, hassle free way by experts who have extensive knowledge of IT products and services with a proven track record.

IT Support
Whether you are looking for the stability and security of a monthly support package, or would rather pay for the work as it is completed, we are able to offer solutions to assist your business.

We will carry out an initial assessment, completely FREE OF CHARGE, of your current systems and make a record of your existing hardware and software. We will then sit down and discuss with you if your current arrangements are sufficient or whether changes / additions are needed to fulfil future requirements. We will also discuss with you any inherent problems you have had and the reason for these, as well as determine the exact level of support you are looking for.

A bespoke quotation, specifically to meet your business needs, will be prepared, detailing the various payment options available to you. To arrange your FREE assessment, simply email support@prime-technology.co.uk or call 024 7622 0208.

Remote Access - response in minutes rather than hours
Our ability to remotely rectify issues without the need for a site visit enables us to turnaround a support request in minutes rather than hours, minimising any disruption to your business.

Many of our clients like the convenience of placing a support call and then watching the problem disappear almost instantaneously, safe in the knowledge there has been no call out charge and staff time wastage waiting for the problem to be resolved.

Instead, a Prime Technology engineer logs on to establish the full extent of the problem and then carries out the repair in a timely manner, advising every step of the way what has happened and how it will be rectified. To find out how this could work for your business, email support@prime-technology.co.uk or call 024 7622 0208.

Antivirus Software - ensuring your safety and security
At Prime Technology we believe in recommending proven solutions; that’s why we use them ourselves.

Our antivirus protection, supplied by Trend Micro, can be installed within your business to ensure you remain safe and secure; or alternatively, if you have another antivirus product in place, we will work with this instead.

As an Affinity Partner of Trend Micro we have access to the latest updates and patches, information of virus outbreaks and, most importantly, can offer our clients some extremely competitive prices. To find out more email: support@prime-technology.co.uk or call 024 7622 0208.

Internet / Broadband
Prime Technology can arrange for you, and control, your Broadband requirements, from migration to a new internet service provider, to liaising with support contacts; to ensure you are provided with the best service at all times. If you would like to discuss your broadband requirements email: support@prime-technology.co.uk or call 024 7622 0208.